Uplifting the lives of over 700 farmers, and counting!
February 6, 2023Jollibee Group Chairman and Founder, Tony Tan Caktiong, decided to pursue a bold and valuable idea back in 2008. He…
OUR PEOPLE JOURNEY
1998 – 2010
Received the Top Spot 10X Top 20 Employer in Asia citation from the Asian Wall Street Journal
2008
The Farmer Entrepreneurship Program was launched to help smallholder farmers supply to Jollibee Group
2016
Launched the Holistic Integration Advancement Program, for high-performing and high-potential employees
2017
Instituted a Diversity & Inclusion function
2018 – 2019
Recevied the AGROW Award for Inclusive Business in 2018, and won the first-ever Franchise Excellence Award for Inclusive Business in 2019
2020
Received the Gallup Exceptional Workplace Award, and was included in Forbes List of Worldâs Best Employers
2021
Jollibee group is the only Philippine-based company to be recognized as Forbes’s Worldâs Top Female Friendly Companies
2022
Received the Forbesâ Worldâs Best Employers Award for the third straight year, as the highest ranked Philippine-based company in the listing, and the highest ranked restaurant company in the world
STORIES OF JOY: PEOPLE
Global Employer Excellence Awards for the Jollibee Group in 2021
February 6, 2023For the third straight year, Jollibee Group is named among the Worldâs Best Employers by Forbes. The Jollibee Group is…
Our People Roadmap
We have identified four focus areas towards helping make peoples lives better. Learn more about the goals we have set and our updates for each.
EMPLOYEE WELFARE
Goal
Provide all employees with training and development that empowers them to achieve career milestones.
Status
In 2023, we provided an average of 25.6 training hours per employee. Moreover, 100% our employees follow an Individual Development Plan in the Philippines and North America, where each employee goes through development intervention through Exposure, Experience, Environment, or Education. We also offer diverse training and learning opportunities to meet the specific needs of different functions and brands across our global organization.
Goal
Formulate and implement JFC's enterprise-wide D&I vision and strategy
Status
We have established our D&I Vision Joy For All
and our commitment statements, as
seen here.
We have also formulated our high-level strategy and roadmap, which will be
implemented
according to our internal timelines.
Foster a zero-discrimination environment
In 2023, we maintained our commitment to providing training sessions on various topics such as Unconscious Bias, Inclusive Leadership, Diversity Equity and Inclusion.
Additionally, we introduced a primer on Sexual Orientation, Gender Identity, and Expression to our employees worldwide.
Over 10,000 store teams and employees received training on anti-sexual harassment in the workplace, in partnership with the Philippine Business Coalition for Women Empowerment and the Employers Confederation of the Philippines.
Provide equal opportunities across diverse sets of people, regardless of gender, ethnicity, age, and vulnerability.
Within the Jollibee Group, women represent 57% of senior management positions, as well as 54% of our entire workforce globally.
In 2021, we had the distinction of being one of just three companies in the Philippines recognized by Forbes as one of the World's Top Female-Friendly Companies.
Provide employment opportunities to vulnerable sectors
In the Philippines, Jollibee, Chowking, Greenwich, Burger King, and Red Ribbon collaborated with local government units in 2020 to offer employment opportunities to qualified elderly and persons with disabilities (PWD). In 2023, we collaborated with Manila LGU to hire 28 senior citizens and 17 PWDs as customer relations staff across various branches of Jollibee, Chowking, Greenwich, and Burger King.
Since the inception of the ACE program by the Jollibee Group Foundation in 2005, 2,754 underprivileged youth have received educational scholarships, enabling them to pursue employment within or outside the company.
FARMERS LIVELIHOOD
Goal
Provide farmers with access to training and education.
Status
Since 2008, 4,766 small holder farmers who are part of the Farmer Entrepreneurship Program (FEP) delivering directly to Jollibee Group, as well as other farmers trained by graduates of the Agro-entrepreneurship for Inclusive Value Chains, have been trained to actively participate in agricultural value chains.
COMMUNITY SUPPORT
Goal
Provide food relief and support to communities in need.
Status
Since the onset of the pandemic in 2020 up to 2023, the FoodAID program by the Jollibee Group Foundation has successfully distributed over 12.82 million meals and other food products.
GOOD GOVERNANCE
Goal
Uphold good governance, respect human rights, and exercise ethical practices across the organization
Status
To promote awareness and adherence to our JFC Code of Business Ethics (COBE), we employ a range of tools. New employees gain access to the COBE policy during their onboarding process, ensuring they are familiar with the companyâs ethical standards from the start. For existing employees, continuous learning and reinforcement of the COBE policy are carried out through various channels.
Our commitment to sustainable, responsible, and transparent business practices was recently acknowledged by the ASEAN Corporate Governance Scorecard (ACGS) Golden Arrow Awards. This recognition highlights our efforts in promoting good corporate governance and furthering our dedication to responsible business practices.
Visit the following links to view our Code of Business Ethics and other corporate policies:
Arsenio Sabado
Chief Human Resources Office
âBeing resolute in our employeesâ importance to JFC, we hope that everyoneâs experience in and with the organization is an optimal and joyful one.â
Grace Tan Caktiong
President, Jollibee Group Foundation
âWe formed a foundation that works for and with our communities, with empowerment and sustainability as program goals.â
Ruth Angeles
Global Organization, Leadership, and Culture Head & Philippine Regional HR Head
âIt is our commitment to cultivate a culture where inclusion is celebrated, varying ideas are valued and encouraged, and everyone feels secure to be their authentic selves while contributing our best to JFCâs goals.â
Valerie Amante
Global General Counsel, Ethics Head, and Compliance Officer
âWe strive to maintain the highest standards of ethics and compliance, ensuring that integrity, respect, lawful practices, and stewardship are integral to how we do business.â
Ernesto Tanmantiong
President & Chief Executive Officer
âOur Sustainability Agenda serves as an anchor for sustaining our growth momentum while contributing to create a better future for all.âÂ
Wally T. Matteo
Head of Global Quality Management
âWe aim to build customers trust, create more value, and promote sustainability thru Food Safety & Quality Management Excellence.â
Edna F. Barin
Vice President for Research and Development, Jollibee PH Region R&D Head
âWe aim to become a dominant Research & Development team in QSR, synergizing culinary arts and food science to bring great taste in food innovations.â
Richard CW Shin
Chief Financial Officer
Chief Risk Officer
âWe are taking significant steps in strengthening our commitment to Sustainability, in order to deliver meaningful impact.â
Michael T. Ong
Head of Supply Chain, Philippines
âOur vision is to leave a legacy of environmental responsibility.â
Jose âPepotâ Minana
Chief Sustainability & Public Affairs Officer
âAs a global food company, we are responsible and deliberate with our actions and their impact, and we are making our sustainability measures the way of the future.â
Reports
Learn more about the Jollibee Groupâs commitment
to sustainability through our published ESG reports