Jollibee Group Earns Spot in 2024 SL25 List | Jollibee Group
October 25, 2024Jollibee Group Earns Spot in 2024 Steward Leadership 25 Honors List | Share: Jollibee Group Global Chief Marketing Officer David…
OUR PEOPLE JOURNEY
1998 – 2010
Received the Top Spot 10X Top 20 Employer in Asia citation from the Asian Wall Street Journal
2008
The Farmer Entrepreneurship Program was launched to help smallholder farmers supply to Jollibee Group
2016
Launched the Holistic Integration Advancement Program, for high-performing and high-potential employees
2017
Instituted a Diversity & Inclusion function
2018 – 2019
Recevied the AGROW Award for Inclusive Business in 2018, and won the first-ever Franchise Excellence Award for Inclusive Business in 2019
2021
Jollibee group is the only Philippine-based company to be recognized as Forbes’s Worldâs Top Female Friendly Companies
2020
Received the Gallup Exceptional Workplace Award, and was included in Forbes List of Worldâs Best Employers
2022
Received the Forbesâ Worldâs Best Employers Award for the third straight year, as the highest ranked Philippine-based company in the listing, and the highest ranked restaurant company in the world
STORIES OF JOY: PEOPLE
Jollibee Group Given Two ESGBusiness Awards for FEP | Jollibee Group
October 3, 2024Jollibee Group Given Two ESGBusiness Awards for Farmer Entrepreneurship Program | Share: The Farmer Entrepreneurship Program, a joint initiative by…
Our People Roadmap
We have identified four focus areas towards helping make peoples lives better. Learn more about the goals we have set and our updates for each.
EMPLOYEE WELFARE
Goal
Provide all employees with learning and development that empowers them to achieve career milestones.
Status
We provided an average of 26.4 training hours per employee. Our employees follow an Individual Development Plan, in which each employee undergoes development interventions in Exposure, Experience, Environment, or Education.
Goal
Formulate and implement JFC's enterprise-wide D&I vision and strategy
Status
We have established our D&I Vision Joy For All
and our commitment statements, as
seen here.
We have also formulated our high-level strategy and roadmap, which will be
implemented
according to our internal timelines.
Foster a zero-discrimination environment
10,000 employees trained on anti-sexual harassment in 2023.
In 2024, Global virtual learning sessions on âSupporting our #SuperHERoes: A
Guide to Becoming a Better Ally to Women at Workâ, âPurposeful Journeys x Intergeneration Weekâ
to promote understating across generations, and âPride Month Celebration and Gender Diversity
Webinarâ focusing on LGBTQ+ rights.
Provide equal opportunities across diverse sets of people, regardless of gender, ethnicity, age, and vulnerability.
In 2024, Women represent 54% of senior management positions, and 54% of our global workforce.
In 2021, we had the distinction of being one of just three companies in the Philippines recognized by Forbes as one of the Worldâs Top Female-Friendly Companies.
Provide employment opportunities to vulnerable sectors
Over 400 qualified senior citizens and PWD hired across various cities in the Philippines, in collaboration with Local Government Units.
In 2024, 21 underprivileged youth began on-the-job training at Jollibee, Chowking, and Greenwich stores in Cebu, in collaboration with YouthWorks PH.
CUSTOMER WELFARE & SATISFCATION
Goal
Ensure 100% of tickets received in our Feedback Management System reach resolution owners within 24 hours
Status
We continue to ensure that 100% of captured complaints reach the appropriate resolution owner within 24 hours
FARMERS LIVELIHOOD & COMMUNITIES
Goal
Bring joy to more than 5 million people by 2030, through community uplift and support
Status
5,763 small holder farmers engaged through our Farmer Entrepreneurship Program (FEP) since 2008 3,637 underprivileged youth provided with educational scholarships through our ACE program since 2005 314,000 undernourished school children reached through our BLT Central Kitchen Program since 2017 1,000 senior citizens and persons with disabilities hired through our Inclusive Employment Program since 2023 18,901,272 meals have been donated through our FoodAID program since 2020
GOOD GOVERNANCE
Goal
Uphold good governance, respect human rights, and exercise ethical practices across the organization
Status
The
JFC Code of Business Ethics (CoBE) is cascaded to all new employees during onboarding, with annual reinforcement provided to existing employees to ensure consistent awareness and adherence
Received two Golden Arrows at the 2025 Golden Arrow Awards
Received the 3G Excellence in Sustainability Reporting Award at the 10th Global Good Governance (3G) Awards
Received Bronze award in the Community Impact Reporting category at the 11th Asia Sustainability Reporting Awards (ASRA)
Arsenio Sabado
Chief Human Resources Officer
âBeing resolute in our employeesâ importance to JFC, we hope that everyoneâs experience in and with the organization is an optimal and joyful one.â
Ruth Angeles
Global Organization, Leadership, and Culture Head & Philippine Regional HR Head
âIt is our commitment to cultivate a culture where inclusion is celebrated, varying ideas are valued and encouraged, and everyone feels secure to be their authentic selves while contributing our best to JFCâs goals.â
Valerie Amante
Chief Legal, Ethics, and Compliance Officer
Assistant Corporate Secretary
âWe strive to maintain the highest standards of ethics and compliance, ensuring that integrity, respect, lawful practices, and stewardship are integral to how we do business.â
Ernesto Tanmantiong
President & Chief Executive Officer
âOur Sustainability Agenda serves as an anchor for sustaining our growth momentum while contributing to create a better future for all.âÂ
Wally T. Mateo
Head of Global Quality Management
âWe aim to build customers trust, create more value, and promote sustainability thru Food Safety & Quality Management Excellence.â
CiarĂĄn Duffy
Vice President, Head R&D JFC Regional Brands, Head R&D Jollibee PH and Global
âWe believe that transparency in nutrition and sustainability is critical in driving the highest quality of great tasting food to meet the evolving needs of our consumers.”
Richard CW Shin
Chief Financial Officer
Chief Risk Officer
âWe are taking significant steps in strengthening our commitment to Sustainability, in order to deliver meaningful impact.â
Michael T. Ong
President, Supply Chain Philippines
âOur vision is to leave a legacy of environmental responsibility.â
Jose âPepotâ Miñana
Chief Sustainability & Public Affairs Officer
âAs a global food company, we are responsible and deliberate with our actions and their impact, and we are making our sustainability measures the way of the future.â
Kaustubh Wadekar
Chief Procurement Officer
âThrough responsible sourcing, we aim to build a supply chain that reflects our valuesâethics, quality, and care.â
Reports
Learn more about the Jollibee Groupâs commitment
to sustainability through our published ESG reports